PRIVACY POLICY Madre Imobiliário respects your privacy. This Privacy Policy describes who we are, for what purposes we can use your data, how we treat it, with whom we share it, how long we keep it, as well as ways to contact us and exercise your rights.

WHO WE ARE? Your data will be processed by Madre – Imobiliário Unipessoal Lda., legal person no. Madre  Imobiliário” or “our business partnership”.

LEGISLATION The processing of users' personal data carried out by Madre - Imobiliário, as well as the sending of commercial communications carried out by means of communication, are in accordance with national and community legislation in force, namely with the recent EU Regulation 2016/679 (Regulation General Data Protection).

WHY DO WE TREAT YOUR INFORMATION? Madre Imobiliário is responsible for the processing of personal data and will only process your personal data when:

1. Have a legitimate interest to do so, namely to: To maintain the pre-contractual or contractual relationship with our business company; Reservation management; Billing and payment; Compliance with legal norms; Pursuing the legitimate interests of our business society (namely security of people and goods, events, research and product development); Response to requests for information and requests (quote requests, booking confirmations, etc.); For the provision of own services (provision of services and adequacy of treatments in SPAs, management of personal preferences such as smoking/non-smoking, preferred floor, limited mobility, newspapers and magazines, etc.); To be able to contact our business company via email; To inform our corporate society about activities, campaigns, promotions, events, among others, that we consider to be of interest; To carry out questionnaires about the quality of the services we offer, as well as to carry out loyalty actions. Provided that, in each case, our interest complies with the applicable legislation and your rights.

2. Has obtained your consent to process your personal data for specific, explicit and legitimate purposes; and/or

3. It is necessary to comply with contractual obligations and legal obligations that apply to you.


When you fill in the forms available on our website or fill in the stay registration forms at the Hotel reception, your personal data (such as name, email, telephone number or address) are collected by Madre Imobiliário and processed in order to respond to your questions, requests or provide you with information. If you register for one of our events, some of your personal data may be shared with the organizers of said event and/or with other participants. By providing us with your contacts, Madre Imobiliário may contact you for marketing purposes related to its services, provided that you have consented to the processing of your personal data for this purpose. If you consent, you will receive marketing communications via email. You may at any time object to this data processing. The personal data you provide us will also be processed for the purposes indicated at the time of collection. Your consent is essential for Madre Imobiliário to process your personal data for the aforementioned purposes; however, if you choose not to give your consent, your visit and use of our website will not be affected.


Our policy is to keep data only for the period necessary to fulfill the purposes for which it was collected. However, in certain cases we may keep the data for longer periods, namely when the Law so imposes.


At any time, you can:

1. Request access to the information we hold about you as the holder of personal data, you have the right to obtain confirmation that the data concerning you are or are not subject to processing and, if applicable, to access your data personal data and access the information provided by law.

2. Request the correction of information if it is inaccurate or incomplete as the holder of personal data, you have the right to have Madre Imobiliário, without undue delay, rectify inaccurate or incomplete data concerning you.

3. Request the erasure of your personal data, as the holder of personal data, you have the right to ask Madre Imobiliário to erase your data, without undue delay, and she has the obligation to erase personal data, without undue delay, when apply, in particular, one of the following grounds: Personal data are no longer necessary for the purpose for which they were collected or processed; You have withdrawn your consent to the processing of data (in cases where the processing is based on consent) and there is no other basis for such processing; You object to the processing and there are no prevailing legitimate interests that justify the processing.

4. Requesting the limitation of the processing of your personal data, as the data subject, you have the right to ask Madre Imobiliário to limit the processing of your data if, in particular, one of the following situations applies: Contesting the accuracy of personal data, for a period that allows Madre Imobiliário to verify its accuracy; The processing of data is lawful and the data subject opposes the erasure of personal data and requests, in return, the limitation of its use; Madre – Imobiliário no longer needs personal data for processing purposes, but these data are required by the holder for the purposes of declaring, exercising or defending a right in a judicial process; If you have objected to the processing, until the legitimate reasons of the controller are verified, these prevail over those of the data subject.

5. Oppose the processing of your personal data in cases where the processing of data is carried out for the purpose of the legitimate interests pursued by Madre Imobiliário, or the processing of data is carried out for the purposes of direct marketing or profiling, you may also , at any time, object to the processing of your personal data.

6. If the treatment depends on your consent, you have the right to withdraw it If consent is legally necessary for the processing of personal data, the data subject has the right to withdraw consent at any time, although this right does not compromise the lawfulness of the processing carried out on the basis of the consent previously given nor the subsequent processing of the same data, based on another legal basis, such as the fulfillment of the contract or the legal obligation to which Madre - Imobiliário is subject. If you wish to exercise any of your rights, you must contact us, in writing, by e-mail or by letter, sent to the address indicated above. You may be asked to prove your identity in order to ensure that the sharing of personal data is only carried out by the data subject. You should keep in mind that in certain cases (for example, due to legal requirements) your request may not be immediately fulfilled. In any case, you will be informed of the measures taken in this regard, within one month from the moment the request is made. You also have the right to file a complaint with the National Data Protection Commission


We are committed to keeping your data secure, and we employ appropriate security measures to ensure that your personal data is protected and to prevent access by unauthorized persons. We subject our security systems and policies to periodic reviews to ensure that data is safe and secure. However, the transmission of information via the Internet is not completely secure, and we cannot absolutely guarantee the security of the information transmitted through our website. We also respect the confidentiality of your information. As such, we do not sell, distribute or otherwise make your information commercially available to any entity. We will only communicate your data to third parties in the event that such data communication is necessary for the provision of services or by legal obligation. Madre  Imobiliário is committed to keeping your information confidential in accordance with this Privacy Policy and applicable legislation. IN CASE OF DOUBT If you have any doubts regarding the processing of your personal data, or if you wish to exercise any of your rights, please contact us: Email: Please note that from time to time Madre -Imobiliário will update this Privacy Policy. 

We ask that you periodically review this document on our website to stay current. Posted on 03/18/2021


Madre  Imobiliário uses cookies on its website that allow it to improve its operation and optimize the user experience. The purpose of this information is to clarify questions that users may have regarding the use of cookies on the Madre Imobiliário website. What are cookies? Cookies are small text files that are inserted into the user's device (computer, mobile phone or tablet) when the user visits the Madre  Imobiliário website with a browser. Cookies allow a more personalized use of the site by the user. What are cookies for and why does Madre  Imobiliário use them on its website? Madre  Imobiliário uses cookies to understand the importance, usefulness, interest, volume and frequency of visits to its online content and to discover the best way to present information that is truly relevant to users. Cookies help Madre  Imobiliário to understand how a customer arrived at the site (search on the Internet, recommendation of another site, advertisement, etc.) and how the customer navigates through its pages. Cookies also allow us to know your browsing preferences, such as the language you use. However, they do not collect personal information of any kind or any other information that allows the user to be personally identified. Are cookies all the same?

No. There are different types of cookies that are used depending on the type of information you want to analyze and collect and the time they remain installed on the user's device. What type of cookies does the Madre Imobiliário website use? The cookies used by the Madre Imobiliário website have different functions. On the one hand, the site uses cookies that analyze how users navigate the site and how they reach us. These cookies allow us to study the site's analytical data and improve navigation and content. In addition, it uses cookies that record certain user preferences, such as the preferred language or credentials to access reserved areas. How long do cookies stay installed on the user's device? Madre - Imobiliário uses cookies with different durations, which are permanently or temporarily stored on your computer, mobile phone or tablet. The site uses permanent cookies to identify a new visit by the same user, helping Madre Imobiliário to understand what was the new content that caught that user's attention. This information is analyzed, in general, to improve the content and services provided. The site also uses temporary cookies, which only remain active while the user is on the site. These cookies only allow Madre Imobiliário to understand how a user navigates the pages and identify opportunities for improvement. Can the user block cookies? Yes. All browsers allow users to configure access to cookies or block them. For more information on how to block cookies, see our browser's help section. Where can I find out more about cookies? For more information about cookies, see (in English, French and Spanish).